Support for MDI Provider Partners
Our Provider Partners are key to the success of our networks and our company. We strive to make sure our network of hospitals, physicians and other health professionals find the information and support they seek. In fact, MDI currently enjoys a 95% provider retention rate, as a direct result of the quality service and support we offer.
For more information, please call 904.473.1200 or email us at cpninfo@medint.com.
Interested in becoming a Provider Partner? Please forward your information to cpninfo@medint.com.
Downloadable Forms
Below are the forms frequently used by current providers.
- Allied Health Credentialing Packet
- Claim Status Request Form
- Physician Credentialing Packet
- Standard Form 513
- W-9
Electronic Claims
For prompt billing and payment, MDI recommends electronic claims submission. Our claims system will automatically check your data for duplicate claims as well as NCCI and Medicare edits, significantly reducing the amount of time it takes to process your payments. Payment tracking is available using the Provider Login.
- Government Accounts: Please use Payor ID Number 52181
- Corporate Accounts: Please use Payor ID Number 80900
Provider Support & Training
For public sector accounts, MDI educates our providers so that they are in compliance with government and/or facility policies and procedures. We currently offer the following to network providers:
- Periodic on-site visits and phone calls
- 24/7 support by an experienced Contract Director
- Detailed manuals outlining policies and procedures
- Training on MDI's systems, software, and billing procedures
- Quarterly surveys assessing provider's satisfaction with MDI and contract work
- Training on the customer's specific policies and procedures outlined in the contract or RFP
Log In 
To view your electronic claims and payment status. Click Here.
Join Our Network
If you are a provider interested in joining our Carepoint network, please fill out the information request below.
